As a STIHL Elite Dealer, we have access to the full STIHL parts catalog and factory service information. Whether your saw needs a routine tune-up or a warranty-covered repair, you’re getting factory-authorized service from trained technicians. We also stock a big selection of new STIHL chainsaws when it’s time for an upgrade.
Chainsaw Repair
in Rochester, NY
Our technicians service gas and battery-powered chainsaws of all brands. We carry a huge parts inventory, including bars, chains, sprockets, and carb kits, so most repairs are done fast without waiting on special orders.
Call us to schedule your appointment and get an estimate: (585) 266-2370
What we do
Whether it’s routine maintenance or a full tear-down, here’s what our techs handle.
- Chain sharpening & replacement - Proper tooth angles, raker depth, and chain sizing
- Carburetor cleaning & tuning - Idle, low, and high-speed needle adjustment
- Clutch & chain brake service - Band replacement, pawl inspection, brake function testing
- Oiler system repair - Oil pump, lines, tank vent, and leak diagnosis
- Air, fuel & ignition service - Filters, fuel lines, spark plug, coil diagnostics
- Starter & recoil repair - Pull cord, recoil spring, and starter pawl replacement
- Engine service - Seals, gaskets, piston/cylinder, compression testing
- Bar dressing & replacement - Rail straightening, groove cleaning, tip sprocket check
Our techs handle everything from quick tune-ups to full tear-downs.
Pickup & Delivery Service
Don’t have a way to transport your equipment? We offer convenient pickup and delivery throughout the Greater Rochester area.
Give us a call to schedule a pickup: (585) 266-2370
Trusted by Rochester homeowners
"The staff is very knowledgeable and friendly! The service was top notch and quick turnaround time with all my machines. Have already recommended them. I will continue to do business with them in the future!"
– Ralph Daries
“The staff are very friendly and helpful. They even had a weirdly obscure part for a rider mower in stock! Highly recommended!”
– Doug Gilbert
"This company and staff and owner go above and beyond for their customers. I highly recommend Titus Mower for any small to big jobs, these guys will handle it all."
– Steve D'Ambra
"I mow lawns and cut firewood and I love going there. They give good, friendly, & honest service. They always fix my equipment on the first try and they don’t try to sell me something I don’t need. I highly recommend Titus Mower!!!"
– Sam Morreale
Common chainsaw problems we fix
If your saw isn’t running or cutting like it should, bring it in if you notice:
Hard starting — needs many pulls, only starts on choke, or won’t start hot/cold
Bogging or stalling under load — cuts fine in air but dies in the cut
Chain won’t oil — dry bar, burnt/blue chain, or smoke from the bar area
Crooked cuts or grabbing — worn bar rails, uneven rakers, or dull chain
Chain creeps at idle — clutch sticking or idle set too high (safety issue)
Weak power / “won’t rev out” — dirty carb/spark arrestor, clogged air filter, or low compression
Excessive vibration — torn anti-vibe mounts or loose/warped components
Leaking fuel or oil — wet case, strong fuel smell, or oil puddles under saw
Noisy or rough running — rattling clutch, worn sprocket, or bearing noise
Chain won’t stay tight — stripped side cover, worn bar/sprocket, or stretched chain
Overheating — lean mix, blocked cooling fins, or packed chips around the clutch cover
Addressing these issues early can prevent bigger repairs and save you money.
If any of these sound familiar, it’s time for a tune-up or repair. Addressing problems early can prevent costly breakdowns and extend the life of your chainsaw.
We’re here to keep your equipment running smoothly all year round. Schedule your chainsaw repair or seasonal maintenance with Titus Mower and enjoy dependable service you can trust.
Get in Touch
Visit our shop or call today, we’ll help you get exactly what you need.
Hours & Info
Address: 801 Titus Ave, Rochester, NY 14617
Phone: (585) 266-2370
Email: TitusMower@gmail.com
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
- Top equipment brands
- Family-owned since 1956
- Fast, reliable repairs
- Friendly, knowledgeable staff
- Seasonal storage options
- Huge parts inventory
- Convenient pickup & delivery
- Competitive prices
Chainsaw repair FAQ
How often should I sharpen my chainsaw chain?
A good rule of thumb is every 2–3 tanks of fuel for regular cutting, or immediately if you hit dirt, rock, or metal. A sharp chain pulls itself into the wood — if you’re pushing, it’s dull. We offer quick chain sharpening, or we can put on a fresh chain.
How do I know if my bar needs replacing?
Check for a pinched or spread bar rail (the chain should slide freely but not wobble side to side), wear grooves on the rails, or a bent bar. If the chain keeps derailing or cutting crooked even after sharpening, the bar is usually the culprit. We can dress minor bar wear or replace it if needed.
Is it worth repairing an old chainsaw?
For a quality saw (STIHL, Husqvarna), most repairs are well worth it. These saws are built to be serviced. Budget or consumer-grade saws with major engine problems (scored cylinder, failed crank bearings) usually aren’t cost-effective to rebuild. We’ll give you an honest recommendation if you should repair or replace your chainsaw.
My chainsaw sat for a year with gas in it. Can you fix it?
Almost certainly. This is one of the most common repairs we do. Stale fuel gums up the carburetor, clogs fuel lines, and fouls the spark plug. We’ll clean the fuel system, rebuild or replace the carb, and put in fresh components so it runs like it should.
Do you work on both gas and battery-powered chainsaws?
Yes. We service gas chainsaws (2-stroke), and we can diagnose and repair many common issues with battery-powered saws, including battery and charger testing, bar and chain service, and oiler system repairs.
801 Titus Ave
Rochester, NY 14617
Rochester, NY 14617
Phone: (585) 266-2370
Email: TitusMower@gmail.com
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